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Lead Project Manager

Location : Lisle, IL
Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No

Job Description :

The Lead Project Manager - Nontechnical will analyze dealer performance KPI's to identify opportunities to improve dealer service profit. This may involve recommending process improvements to increase productivity, cost take-out, improving service offerings and stocking appropriate parts to meet service demands. The overall goal is to help dealers turn a profit in their service department.



Position Purpose and Requirements:

Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget. [This role has project management responsibility and no direct reports. This job manages specific projects that have a distinct beginning and end. Requires people and resource management through others; part of cross-functional team required to complete the project.]



Basic Requirements:


Basic Requirements:

• Bachelor’s degree and project/program management experience OR • At least 3 years of project/program management experience


Desired Skills:

            Bachelor’s Degree in Business or Technical field preferred

            Training development/delivery experience a plus

            Computer proficiency in MS Office products

            Document writing/editing experience

            Ability to travel 50% is required

            Strong Presentation Skills

            Experience training/coaching customers

            Strong customer service skills (both electronic and over the phone)

            Time management skills – can organize and prioritize multiple tasks and meet specific deadlines

            Ability to establish relationships and encourage cooperation between organizations

            Ability to work effectively in a team environment

            Ability to follow-up and drive for results/resolutions

            Customer Focused – is dedicated to meeting the expectations and requirements of internal and external customers

            Experience within the Automotive/Heavy Truck industry

Required Qualifications :
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